CCorgiHelp Center

Guide

File an Insurance Claim

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Overview

Filing an insurance claim is a critical process that initiates the claims review and settlement workflow with your Corgi insurance provider. Corgi, an AI-powered startup insurance carrier, streamlines this traditionally complex process by collecting all necessary information in a single, guided form. This workflow is designed for founders and startup teams who need to report a covered incident quickly and accurately. By providing comprehensive details upfront—including organizational context, personal contact information, incident timing, and supporting evidence—you ensure faster claim processing and a higher likelihood of approval. The claim form serves as the official record of your incident and is reviewed by Corgi's claims team to determine coverage eligibility and settlement amount.

Before you begin

  • Active Corgi Insurance account with valid coverage for the incident type you're reporting
  • Login credentials for app.corgi.insure and authenticated access to your organization's portal
  • Organization name and correct legal entity name as listed on your Corgi policy
  • Personal details: first name, last name, email address, and phone number of the claim filer
  • Specific date of the incident (month, day, year)
  • Supporting documentation files (e.g., receipts, invoices, photos, reports) in a digital format ready to upload

Step by step

1
ClickFile a claim

Initiate the claim filing process by clicking the 'File a claim' button on your Corgi Insurance dashboard. This button is located in the main navigation or claims section of your portal.

Step 1
2
ClickFile a claim

Click the 'File a claim' button again if the form has not yet appeared, or confirm that the claim form modal or page has loaded completely before proceeding.

Tip. If you see the form has already loaded, you may skip this step and proceed directly to Step 3.
Step 2
3
ClickOrganization name

Click on the 'Organization name' text field to activate it for input.

Step 3
4
TypeOrganization name

Type the legal name of your organization exactly as it appears on your Corgi Insurance policy. This ensures the claim is correctly associated with your coverage.

Tip. If your organization's name has changed since your policy was issued, use the original policy name. You can update your organization name separately in your account settings if needed.
5
ClickHelp Account ORGANIZATION Browzer Labs, Inc. Coverage Certificates Claims Documents Billing Quotes Organization Help Rahul Arulkumaran 1 File a Claim 2 Confirmation File a Claim This is the reason you're insured in the first place. Corgi is here for

Click on the main form area to confirm the organization name has been entered and to prepare for the next section of the claim form.

Step 5
6
ClickFirst name

Click on the 'First name' text field to activate it for input.

Step 6
7
TypeFirst name

Type the first name of the person filing the claim. This should be the authorized representative or employee with direct knowledge of the incident.

8
ClickLast name

Click on the 'Last name' text field to activate it for input.

Step 8
9
TypeLast name

Type the last name of the claim filer to complete the name field in the personal information section.

10
ClickEmail

Click on the 'Email' text field to activate it for input.

Step 10
11
TypeEmail

Type a valid email address where Corgi can contact you regarding your claim status, updates, and resolution. This email will receive your claim confirmation and reference number.

Tip. Use a professional email address that you check regularly. If you enter a team email address, ensure someone on your team monitors it for claim updates.
12
Click+1

Click on the phone number field (marked with '+1') to activate it for input.

Step 12
13
Type+1

Type your phone number in the format shown, including the country code if applicable. This provides Corgi with a secondary contact method for claim-related communication.

Tip. Enter the complete phone number with area code (e.g., +1 415 555 1234). The system may auto-format the number as you type.
14
ClickSelect a date

Click on the date picker button labeled 'Select a date' to open a calendar widget where you can choose the date the incident occurred.

Step 14
15
ClickWednesday, April 22nd, 2026

Select the date of the incident from the calendar by clicking on the specific date (in this example, Wednesday, April 22nd, 2026). The date must fall within your active coverage period.

Tip. If the date you need is not visible, use the calendar navigation arrows to move to the correct month and year before clicking the date.
Warning. Do not select a date before your policy start date or after your policy end date, as the claim will be denied.
Step 15
16
ClickDescription of what happened

Click on the 'Description of what happened' text field to activate it for input.

Step 16
17
TypeDescription of what happened

Type a detailed, factual description of the incident. Include what happened, who was involved, when it occurred (time of day), where it took place, and any contributing factors. Be thorough but concise—this narrative is critical for the claims review team to understand the scope and cause of the loss.

Tip. Write in chronological order and include specific details (e.g., names, locations, equipment involved) rather than generalities. Avoid emotional language; stick to facts that support your claim.
18
ClickDrag and drop file(s) here, or click to select

Click on the file upload area (labeled 'Drag and drop file(s) here, or click to select') to open the file selection dialog and choose your supporting documents.

Tip. You can either click the upload zone to browse your computer or drag and drop files directly into the field. Multiple files can typically be uploaded in a single session.
Step 18
19
ClickUpload any supporting documents

Click on the file upload field if needed to ensure it is active, preparing to upload your supporting documentation.

Tip. If you see a separate upload button or text field, click it to trigger the file picker. This ensures the correct upload target is selected.
Step 19
20
upload

Upload your supporting documentation file (e.g., PDF, invoice, receipt, or damage report) by selecting it from your computer. This evidence is essential for Corgi to validate and process your claim.

Tip. Include all relevant documents: invoices, receipts, photographs of damage, repair estimates, police reports (if applicable), or witness statements. The more evidence you provide, the faster your claim can be reviewed.
Warning. Ensure all uploaded documents are legible and relevant to the incident. Do not upload confidential information you don't want shared; redact sensitive data if needed.

Confirm it worked

  1. 1After uploading supporting documents, you should see a confirmation screen or message indicating your claim has been received (look for "Confirmation" step or similar success indicator)
  2. 2A claim reference number or ticket ID is displayed, which you can use to track your claim status
  3. 3An email confirmation is sent to the email address provided in the claim form
  4. 4The claim appears in your Claims section of the Corgi portal with status "Pending Review" or similar

Common issues

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