LLiamHelp Center

Guide

Turn Off Labels

6 stepsAgent View (JSON)

Overview

LIAM uses labels to automatically categorize and flag your incoming emails—such as 'Action required' and 'Awaiting reply'—to help you prioritize your inbox. Over time, you may find that certain labels are no longer useful for your workflow, or you may want to simplify your label set to reduce noise. This workflow guides you through disabling multiple labels at once from your Profile settings. Turning off a label stops LIAM from automatically applying it to future emails, but does not remove the label from messages that already have it.

Before you begin

  • You have an active LIAM account on doitliam.com and are logged in.
  • You have access to your Profile settings (typically available to all account users).
  • You know which labels you want to disable (e.g., 'Action required', 'Awaiting reply', etc.).

Step by step

1
ClickProfile

Navigate to your account settings by clicking the Profile link in the main navigation of doitliam.com.

Tip. Profile is typically located in the top navigation bar or user menu. Look for a person icon or your username.
Step 1
2
ClickLabels Preview and manage your Liam labels. To reply, Action required, Awaiting reply +1

Open the Labels management panel by clicking the Labels section, which displays a summary of your available labels (such as 'To reply', 'Action required', 'Awaiting reply', and others) and shows options to preview and manage them.

Tip. The Labels section will show a brief description and count of active labels. Click this section to expand the full management interface.
Step 2
3
Clickon

Disable the first label by clicking its toggle switch from 'on' to 'off'. This stops LIAM from automatically applying this label to new incoming emails.

Tip. The toggle switch will move and change color to indicate the 'off' state. The change takes effect immediately.
Step 3
4
Clickon

Disable the second label by clicking its toggle switch from 'on' to 'off'.

Step 4
5
Clickon

Disable the third label by clicking its toggle switch from 'on' to 'off'.

Step 5
6
Clickon

Disable the fourth label by clicking its toggle switch from 'on' to 'off'. After this action, all selected labels will be disabled and will no longer be automatically applied to new emails.

Tip. Review the Labels panel to confirm all four toggles now show 'off'. You can disable additional labels by repeating this process, or close the panel if you are finished.
Step 6

Confirm it worked

  1. 1You are viewing the Labels management panel, which displays a list of all available labels with on/off toggle switches.
  2. 2Each label you intended to disable now shows an 'off' toggle state (instead of 'on').
  3. 3The Labels panel reflects your changes immediately; no separate 'Save' action is required.

Common issues

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